is a Canadian-American multinational brewing and drinks company with a history spanning over two centuries. They produce many world-renowned beer brands such as , , , , , Ի . While the company’s history is rooted in beer, Molson Coors offers a modern portfolio that extends beyond the beer aisle.
Learn how ϳԹ qualifications helped Molson Coors enhance team expertise, boost customer engagement and gain industry credibility ↓
Beer knowledge. Team confidence. ϳԹ and Molson Coors, perfectly paired.
Daniel Watkins explains how ϳԹ helps his team talk about beer with real authority.
The challenge
Molson Coors needed a formalised training programme to enhance their team’s beer expertise and provide recognition for participants’ efforts and knowledge. They were seeking a trusted and recognised solution that could be implemented both internally and externally.
The solution
Molson Coors turned to ϳԹ for their beer education needs. They trained two staff members as ϳԹ Certified Educators to deliver the ϳԹ Level 1 Award in Beercourse.
This allowed them to:
- Educate key members of their sales team on broader beer knowledge
- Adapt to market changes and support customers in delivering excellent end-drinker experiences
- Offer globally recognised qualifications
- Tailor courses to customer portfolios and deliver training on-site for added convenience and relevance
The results
- Enhanced product knowledge: Deeper beer knowledge encouraged staff to provide more accurate and detailed product information to customers
- Customer engagement: Training provided a universal language for improved customer interactions
- Commitment to development: ϳԹ education reinforced Molson Coors' commitment to 'learn every day'
- Industry recognition: ϳԹ qualifications added credibility to teams and value to customer relationships
- Increased confidence:Team members feel empowered to communicate more effectively and confidently with customers
"ϳԹ allows us to really focus on the liquid. And it does so in a standardised, objective way with the Systematic Approach to Tasting.” - Paul Rudge, Beer and Cider Champion
All success stories are available as downloadable pdfs.
Training that brings clarity to every conversation.